Items purchased on the Android version may be reflected in the app with a delay due to the timing of data transmission from the store.
First of all, please make sure that you have received an email from the Google Play Store confirming that your purchase has been completed.
If you have received an email confirming the completion of your purchase, and up to 24 hours have passed, and the items you purchased have not been credited, please try the following steps.
Method 1: Restart the application.
Method 2: Delete data from your device
On your device, go to “Settings (Device Settings)” > “Applications” > “Google Play” to open the Google Play app details screen.
Tap the “Clear data” button displayed in the memory column on the Google Play app details screen.
(Please note that the account you are logged in to Google Play may be logged out.)
After launching the app, please check if the purchased items have been granted.
*Caution
This method 2 may differ depending on the device, or it may initialize the settings of the Google Play application.
If you have any questions, please contact your cell phone company or Google support.
If the items are not reflected after restarting the application, etc., please contact us with the necessary information and we will investigate.
SMP account
Player ID (see the lower left corner of the title screen)
The device you are using at the time of purchase
Target item (item set)
Date and time of purchase
Details of the phenomenon that occurred
The purchase completion email received from the Google Play Store