We accept inquiries via the 'If the problem is not resolved, please proceed to the request form' section below the FAQ.
■Languages.
We accept requests in Japanese, English, and Thai.
English and Thai are available through machine translation.
When we reply to you, English and Thai will also be provided through machine translation.
We do not provide telephone support.
We may reply to you with the contents of in-game announcements, official website, and official SNS.
In principle, we do not respond to the following types of inquiries.
Please be aware of the following before contacting us.
(1) Information on game strategies and the intent and background of specifications
(2) Opinions and requests
(3) Any other information that we are not allowed to answer.
We will review the contents of your inquiry and will make every effort to improve it as appropriate, for example, by including the most frequently asked items in the FAQs.