After submitting your inquiry, please check to see if you have received an acceptance email.
If you do not receive an acceptance completion e-mail, please check the following points.
- Are you set to not receive e-mail from your computer?
The e-mail may not be delivered or may have been sorted into a spam folder due to the spam filter of your e-mail software or e-mail service. - Are you set to not receive e-mails containing URLs?
- Have you set your domain name to receive or have you refused to receive emails from the specified domain?
Please make sure that you have set your domain name and e-mail filtering settings so that you can receive e-mails from the domain “@dm2c.zendesk.com”.
If these settings prevent you from receiving support e-mails, you will not receive any further correspondence from us.
If you have difficulty changing the above settings, please contact us again from a “different email address that you can receive our emails from.