Please click “No solution, proceed to the inquiry form” located below the FAQ section.
Language
We provide support in Japanese and English.
We do not offer phone support.
We may respond to your inquiry with information already provided in the FAQ or on the SMP Portal.
In principle, we may not reply to the following types of inquiries:
Please be aware that we may not respond to the following:
- Requests for game strategies, specification details, or background information
- Opinions or requests
- Other inquiries that we may be unable to address
We will review the inquiries we receive, and if we notice a large number of similar inquiries from customers, we will consider addressing them in the FAQ for further improvement.